Wetzel’s Pretzels is a Pasadena, California-based franchise of fast-food restaurants. Currently, Wetzel’s Pretzels has 300+ locations in the United States and six other countries worldwide.
10net Focus provides the hardware, installation and managed services. With Wetzel’s Pretzels providing the content, 10net Focus oversees updates across the network of 119 locations serviced, offering customers an informative and engaging experience.
Triple O’s, owned by White Spot Limited (WSL), is a premium quick-service burger restaurant with 70 locations throughout Western Canada. White Spot Limited first approached 10net with a desire to convert the static menu boards found in their restaurants to digital menu boards, both in their drive-thrus and in-restaurant. This initiative was based on a requirement to come up with a solution that would work across their entire network of locations, at a price point that made sense at both the corporate and franchise level.
10net designed and tested a hardware package, selected the right cloud-based software, and completed the installation of these restaurant menu boards across all 70 locations in British Columbia and Alberta. 10net also worked extensively with the Triple O creative agency’s team to craft menu board content that perfectly represented the Triple O menu offerings and their brand.
To the customer, Triple O’s menu boards are bright, dynamic, flawlessly installed, and “Always On”. Behind the scenes, 10net manages the uptime on these mission-critical restaurant digital menu board systems, working with Triple O to ensure that problems are resolved in a timely manner (oftentimes before a problem is obvious to the customer!)
From a 10net perspective, Triple O’s is a perfect client, and we take as much pride in supporting them as they do from serving their guests!
